Exchange Policy:
All products purchased from swankwearr.com can be exchanged within 7 days of purchase only if:
- The item(s) is faulty, damaged, or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
You must notify us within 3 days of delivery by writing to info@swankwearr.com or by calling at +92 315 2293 858, in case you want to raise a dispute. At Swankwearr, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
Replacement will be sent in case a defective/faulty/damaged item is shipped both domestically and internationally. You will be required to email photographic evidence of the defective item at info@swankwearr.com, within 14 days of purchase before any claims can be processed.
There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
- Exchange request is made outside the specified time frame.
- The product is damaged because of use.
- The product has been tampered.
Note: No replacement policy is applicable on any kind of graphic or pop art products.
Need help?
Contact us at {info@swankwearr.com} for questions related to refunds and returns.