Swank wearr, we strive to provide our customers with the highest level of accuracy and transparency. While we make every effort to ensure that product images on our website accurately reflect the item you will receive, please note that slight variations may occur due to lighting, screen settings, and fabric patterns. Additionally, certain details such as color or texture may appear differently depending on your device's display.

Rest assured, we are committed to delivering products that meet your expectations. If you have any questions or concerns, our customer service team is always here to assist you.

Review Our Exchange Policy: Ensure the item you're exchanging meets our exchange criteria, including the time frame (typically within 7 days from the date of purchase) and condition (unused, unworn, with all original tags and packaging intact).

Request Your Exchange: Log in to your account and visit the Order History section. Select the order containing the item you'd like to exchange and follow the prompts to initiate your exchange request. If you checked out as a guest, you can initiate the exchange by using the link provided in your order confirmation email.

Return the Item: Once your exchange is approved, you'll receive detailed instructions, including a prepaid return label (if applicable). Carefully package the item for return and send it back to us.

Receive Your Exchange: Upon receiving and inspecting the returned item, we will process your exchange and ship out the replacement item. You’ll receive a confirmation email once your new item has been dispatched.

If you need any assistance or have questions regarding the exchange process, please don't hesitate to contact our customer service team. We're happy to help!

Order Processing: Once you place your order, our team carefully prepares it for shipment. Orders are typically processed within 1-2 business days.

Shipping Methods: We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping. The available options and corresponding delivery times will be presented to you at checkout.

Shipping Partners: We work with trusted courier services, including [TCS , Leopard], to ensure your order arrives in perfect condition and on time. You’ll receive tracking information via email once your order has shipped, so you can easily follow its journey.

Packaging: Your items will be carefully packed in eco-friendly materials to ensure they reach you in excellent condition while minimizing our environmental impact.